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Setting Up Members

Members are associated with the multiple studios within FitMaze network, and they will be able to see all classes that are scheduled by studios that they are associated with.
To associate a member with your studio, please click on Home Menu, and then Settings / Members.

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Click “+” to start adding a member

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First check if the member already exists in FitMaze network, and then you can associate this member with your studio.

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If the member does not exist in FitMaze network yet, then add the member directly to your studio. Once you complete the process, the member will be available across FitMaze network.  Please, click “Add New Member” button.

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Once the member is added to your studio you can set up the profile.  In the profile you can add a photo for your member, add the member's credit card that you will be charging for memberships, and add related notes about the member.

Click on three dots menu for the member to open a menu, and then select “view” to start the update.

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Click “+” on the profile picture to update the member’s photo
Click "Payment Method" tab to expand, and add the member's credit card
Click "Member Notes" tab to expand, and add related notes about the member

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To enable your members to see scheduled classes in your studio and to be able to check in, the members need to be registered with Fitmaze.  As a studio owner you can email either an individual invitation to a member, or you can email the invitations to all members already associated with the studio.

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Additionally, if you need to reach out to a member, you can click on three dots menu for that member, and then select "email" option.  
"delete" option for a member, if clicked, will disassociate the member from your studio, but still leave the member in the FitMaze network.

Members can also register by themselves in Fitmaze, and then request an association to your studio.  They will not have an access to see your studio's scheduled classes until you go to Main Menu / Pending Memberships, and approve their access.

You also have an option to bulk upload your members from a csv file.  

The file must include column names in the first row. Fitmaze requires member's first name, last name, email, and mobile phone to register with your studio. Make sure your file contains the required columns. Birthdate, and gender are optional. Studio name(s) are also optional.  Birthdate format: 'mm-dd-yyy'. Gender format: 'M' - male, 'F'- female, and 'N' - not disclosed. 

Example of csv file

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To initiate the bulk upload, please click on Home Menu, and then Tools / Import Members.

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Click on 'Load File' below once you have prepared your import file with members data.

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Members’ import is completed.

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Go to Home Menu / Settings / Members to see the newly added members.

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Once members are added to the studio, you can edit to add an additional information

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